“There’s Always a 'Betta' Way” - Especially with Vendmanager
Alex Briggs (right), SBS operations manager onsite at Bettavend with MD Geoff Rouse: “once new clients are ready to go live with Vendmanager, our dedicated Software Migration Team does everything we can to help them activate the benefits quickly and easily, without fuss or disruption.”
Geoff Rouse, MD of Bettavend explains: “We were most impressed with the features and functionality demonstrated by Vendmanager. It will be an enormous advantage to us having operations, service, and wholesale all integrated - running from this one powerful system. At Bettavend, our philosophy is always focused entirely on ensuring that we have exceeded our clients' expectations. We pride ourselves on our high levels of customer service and we always strive for better. Vendmanager is another example of turning that philosophy into hard reality.”
Simon Black, MD of SBS was especially pleased by the new customer’s evaluation of Vendmanager Datakey - the data fob that transmits information from machine to Android device without cables: “Bettavend recognise how Datakey speeds up operator tasks, cuts out operator errors, and accelerates reconciliation and invoicing. As they said - why wouldn’t we want that?”
Implementation at Bettavend is already underway, with Alex Briggs, operations manager in charge of the SBS Software Migration Service ensuring that new clients get up and running swiftly and effectively with the minimum of fuss.
Datakey itself will be on display at the SBS Vendmanager stand at Vendex Midlands, Birmingham in April.
For nearly 30 years Bettavend have been supplying fully inclusive refreshment systems and ancillary services. In this time they have established themselves as a highly successful, independent, regional vending company. Their extensive knowledge and experience in this sector means that they understand the importance of providing a high-quality service - putting customers' needs first and foremost.
Geoff Rouse explains: “As a regional supplier, we offer a fast, efficient and friendly customer-focused service from our Chandler's Ford premises, 5 miles outside Southampton.”
“As an impartial provider we recommend the correct equipment for a given situation. Quality, in our opinion is paramount and as a result we only supply equipment from Europe’s leading manufacturers. The products and ingredients that we use are well-known brands, ensuring taste and experience go beyond expectations.
As well as being members of the AVA (Automatic Vending Association) Bettavend is also a member of AVS (Associated Vending Services), a consortium of around 30 independently owned, professional vending companies, providing a national solution through local service.”
Visit Bettavend here.
Published 23rd March 2018
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