Case Studies

Thank you to our clients for sharing their expertise and insights, on how to make things Simply Better in the “real world”.

  • Are you looking to pilot your first micromarket installation? Or expanding your estate of unattended retail? Find out how Vendaid are maximising performance and efficiency, while delivering premium customer service, and increasing loyalty with their consumers through prepaid cards and Monyx....

  • Trevor Bullock, MD: “At Hallmark we are building a people and customer-driven business/culture where we have a true (informed) understanding of: - where we are strong and successful
 - where we need/want to improve (next) ..... ... and Vendmanager underpins every aspect of that.”...

  • Across home and away fixtures (at SB Software, and at Vendaid) we learn all about the changes underway. How "ALL-IN means ALL-IN” and that “Efficiency per se is just a calculation. How to manage efficiency? Now there’s a more interesting challenge…...

  • To appreciate where we are now - and where we are going, sometimes it helps to first check back at where we’ve come from. Look backwards or forwards for yourself with this interactive timeline!...

  • Westways, the Vending Specialists, are the current holders of the Vendie for the Best Regional Operator. They are also marking 10 years together with Vendmanager - find out more with this in-depth case study on site at their South Coast HQ....

  • Across our sector, the commercial environment is challenging right now, including rising costs, staff shortages, and low customer confidence. On all of these fronts, technology and data can help your company be the best version of itself that it can be....

  • We visit SV24-7 in Alloa and talk in depth with owners Fiona and Ian Chambers, and their full crew. Find out how Vendmanager underpins their goal of “Being the Best we Can, and putting the client and end-user first.”...

  • In this case study, we turn the camera around 180 degrees. To focus on how we do things ourselves. Here at SB Software. And particularly at how we make a key decision: invent, adapt, or adopt - specifically in regard to hardware. It’s important for our customers....

  • Nutrivend are the fastest growing sports distribution distributor in the UK, with vending (and Vendmanager) key to their nationwide success. Find out why owner and MD Scott Morgan says “I certainly cannot think of running this business any other way.”...

  • From their base in Wallingford, just south of Oxford, Connect Vending are putting Vendmanager hard to work, significantly increasing efficiency already. And now they are planning to go further still. Much further. MD Elyas Coutts, Op’s Director Dan Levy and the full team explain how. And why....

  • SB Software’s Jed Fraser heads over to NVCS (Norfolk Vending and Catering Services) a few miles outside of Norwich to see how they have met the challenges of dealing with the fallout of Covid at the same time as introducing Vendmanager. Not without a fresh brew of Green Farm coffee first of course!...

  • Helping Customers and Consumers: The “Special Sauce” at RSL - and Beyond. Vendmanager’s Jed Fraser Visits Bradford (Twice) to Find out More. The standout quote from the review “I wouldn’t like to even think of what it would have been like without Vendmanager.” Alistair Balmforth, MD at RSL...

  • At SuperCups in Kent, they like winning contracts, making their clients happy, and then hanging onto them. And Vendmanager is one of the tools helping them do just that. Across the business. “It’s all about ONE TEAM, serving customers ever better.” Mark Simmonds (MD)....

  • We visit the South Coast for an in-depth report on how Geoff Rouse and the team at Bettavend keep on making things better. Never before have we gone into so much detail behind the scenes with a client!...

  • Intrigued by a comment that Jon Boyd, MD of B&B Vending made to me at an AVS Conference, I set out at the end of January to drive to the company in Stoke. I was keen to better understand - with the help of Director James Boyd - what the statement actually meant on the ground, in the “real world” of day to day vending now.......

So when are we getting started?

Future proof your business. Make it more visible, more efficient and more profitable. Cut costs, increase profitability and improve customer service across the board. Let’s take the first step today.